Refund policy
RETURN & REFUND POLICY
ur Commitment At OnlyMidwest, we stand behind every product we sell. If something arrives damaged, defective, or misprinted, we'll make it right — no hassle.
Defective or Damaged Items If your order arrives with a defect, misprint, or damage, contact us within 14 days of delivery at onlymidwest@gmail.com. Please include:
- Your order number
- A photo of the issue
We'll send a free replacement or issue a full refund — your choice.
Wrong Size or Color Because all OnlyMidwest products are made to order, we're unable to accept returns or exchanges for incorrect size or color selections. Please review our size guide carefully before ordering.
Lost or Missing Orders If your order hasn't arrived within 20 business days of your shipping confirmation, contact us and we'll investigate and resolve it.
Refund Method Approved refunds are issued to your original payment method within 5–10 business days.
Return Shipping For defective or damaged items, you do not need to return the product — just send us a photo and we'll take care of it.
Contact Us 📧 Onlymidwest@gmail.com We typically respond within 1–2 business days.